What’s Your Signature Response to Problems?
One of the ways to create goodwill, positive buzz, and happy customers is to exceed expectations. Responding proactively to problems is, in my opinion, one of the easiest ways to exceed the expectations available. Problems happen, that’s a fact. You can choose to respond to customer challenges, problems, let downs, screw-ups, and mistakes in one […]
The Ultimate Guide to Finding and Hiring a World-Class Marketing Manager
When you first start your business, you’re wearing every hat—you’re overseeing every single aspect of the company: Accounting, check.? Sales outreach, add it to your to-do list. Administrative work, it’s not going to do itself. And let’s not forget, you’re the full-time Marketing director, too. Your list of roles and responsibilities goes on. And these […]